We not only listen for keyword mentions, we also track all interactions on social media properties such as blogs, Twitter, Facebook and YouTube - for both your brand and your competition.

Our integrated social business workflow allows you to fully engage with your customers. Whether you're running a promotion or providing customer service, we give you a total engagement solution.

Multiple account support and secure account delegation allows you to give users access to your channels with total peace of mind.

From customer service to lead generation, MutualMind provides the insights to fully engage with your customers using social media.