Capabilities

Listening

Listening

We not only listen for keyword mentions, we also track all interactions on social media properties such as blogs, Twitter, Facebook and YouTube - for both your brand and your competition.

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Engagement

Engagement

Our integrated social business workflow allows you to fully engage with your customers. Whether you're running a promotion or providing customer service, we give you a total engagement solution.

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Social Analytics

Social Analytics

Our powerful analytics dashboard offers insights into trending topics, sentiments, influencers. We also offer powerful data segmentation and reporting capabilities.

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Channel Management

Channel Management

Multiple account support and secure account delegation allows you to give users access to your channels with total peace of mind.

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Social CRM

Social CRM

From customer service to lead generation, MutualMind provides the insights to fully engage with your customers using social media.

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White Label & OEM

White Label & OEM

Our highly flexible and powerful white label capabilities allow you to offer turnkey social media solution to your customers, all with your branding.

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