In the age of social media, the success of a business depends on how well it can understand its customers. MutualMind offers you the tools to gain customer insights so you can connect with your customers more effectively.
Social User Insights
We’ve partnered with Klout, the leading measure for online influence to help you identify influential users so you can engage with them more effectively. In addition, our text mining algorithms help you understand what users are really saying about your brand.
Conversation Tracking
We provide detailed tracking of social conversations on channels including Facebook and Twitter. By managing customer touch points, you can better support brand advocates and help build brand loyalty.
