At MutualMind, we believe that listening is the foundation of any good social media initiative. Listening is the driver for all other business actions including customer service, reputation management, marketing, product development and much more.
Advanced Keyword Rules
Our powerful listening engine has been fine tuned to collect as much data as possible without sacrificing data accuracy or quality. We provide advanced listening rules with full boolean operation support and our flat pricing allows you to collect all relevant conversations about your brand without any last minute surprises.
Comprehensive Coverage
In addition to providing comprehensive listening coverage for major social networks such as Facebook, Google+, Twitter and YouTube, we also cover tens of millions of blogs, specialized discussion forums, comment platforms and news sites. We can also support for your custom data sources and feeds.
Social Channel Tracking
Our system can actively track all interactions between your customers and your social web properties. We currently support active tracking of Facebook pages, Twitter accounts, YouTube channels and any RSS-based feeds such as your blog.
